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I recently switched from ThePlanet to Softlayer, and strongly prefer Softlayer. Support has been great, my server is perfect, and I've ended up with a much better deal than I had at ThePlanet - faster (quality) hardware for about half what I had been paying. The free upgrade from 1GB to 2GB of RAM was great as well. The customer portal, free automated OS reloads, and other nice tools have been great so far as well.
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