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I've been with them since late 1999 and can't think of a bad thing to say about their network.
Here's what I like about CJ:
1. The Money!! I do very well on commissions.
2. One lump check for all affiliates
3. Top quality merchants
4. As Chris mentioned - Excellent advice & help with CTR improvements
5. The ability to tweek merchant link code - (change URL destination, images, etc)
6. Easy to use, very functional member control panel.
I can't say anything about how well Customer Service responds to problems, because I've NEVER had a problem to report.
I give them a Gold Star!!
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