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Maybe it's worth clicking CONTACT SUPPORT in the bottom left of the login page and putting the question to tradedoubler themselves - I reckon you'll get the right answer that way, and it probably won't take a huge amount of time. Affiliate networks answer queries much faster than, say, google, who can take 83000 years to answer a question due to the size of their market.
I actually have successfully spoken to affiliate window and commission junction both, about my affiliate publisher account, by telephone! I think maybe I managed it with tradedoubler too. It's amazing that you can actually get that far in if you just try, even just as a publisher.
Although maybe I only spoke to them like that after first generating 100s of 1000s of pounds of business, so perhaps there's a good flag next to my name on their database! Still, it just shows that you can get good answers direct from the affiliate networks. They have very strong business practises and principles.
Google is a bit haywire but it's only to be understood - for example the number of payments they process per day is definitely now, due to the crash of banks, higher than any other institution in the world, including each individual retail bank. Google itself uses numerous retail banks for all its transactions, so its own pile of them is still way more than even the biggest retail banks - more money is handled by Google, per second, in other words, than by any bank.
(I'm compelled by the scientific need to answer the question to abandon my superstitious attempt to stop at 786 posts... religion people are all crazies anyway).
My own theories - which should NOT be taken seriously as these are wild hypotheses without any evidence and with no knowledge of what company it was and what type of lead it was...
1. It is an error, and asking them will get you some money
2. It is a cheapo rip-off bugger of a company or they've gone outdated and the control panel didn't make it easy for you to see
3. Something else
the last is great, because it means no matter what the truth is, I'm right. I suggest you use the contact button - best nip it in the bud. They CAN lose your money or mess it up sometimes and you need to give em a bit of a poke. But generally I've spent years receiving tonnes of monthly money from all the main networks incl tradedoubler and they're very good and on time and keep excellent records.
One terrible thing happened to me when I was experimenting earlier last year - I bought hits from adwords and had them sent on to a page advertising a particular loan company on an affil network - then it turns out that the loan company was no longer on the network even though its link had not fully been removed. I threw away a good 50 quid of experiment money on those goons. So watch out for other people's incompetence! The 0.00 could potentially be that. And it'd be a terrible start and a really bad impression! I've had £600 commissions show up for selling jewellery, amongst other things. It's nice to see those things clock up on your little counter.
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) and still 3 leads, so do you reckon that makes 5 orders in all, or that the 2 sales come out of the 3 leads leaving me one lot of commission to come?
