Hi everyone this is my first post here.
I'm fairly new to web design and I'm having trouble with CGI form to email.
I have installed the form which calls a .pl file which interprets and sends on the email. When I submit the form I get a 500 error plus a 404. Error logs show that the error.htm and ok.htm files aren't found. These files are on the server though. Even though I get these messages, I actually receive the email! Like I said, I'm new to this so instructions for a child would be appropriate...
If you would like to check the test emailer I have made it is www.secondnatureaquariums.com.au/test.htm
Thanks

You need to enable CGI support on your server. If you using VPS or dedicated server you can do it by yourself or ask support team for that.

Thanks for the reply elfman. I just rang the host and they had no idea what I was talking about. Pretty annoying seeing as they are the host and should know. Would it help if i post the code from the .pl file?

These files are on the server though.

But are they in the right locations and using the correct case?

Hey chrishirst. I think so but I will triple check. The error.htm and ok.htm that the file calls - I just make those myself right? The .pl file uses relative URL's to these locations - should I use the full URL? I tried this but it made it worse. I probably got the Perl syntax wrong though.

The error.htm and ok.htm that the file calls - I just make those myself right?

More than likely, probably just to display appropriate messages to the user.

The .pl file uses relative URL's to these locations - should I use the full URL?

No idea, however using root relative URIs is often more reliable than document relative ones.

Can i send you the file or post some of its code here? It sounds like you'll know what the problem is straight away.

post the code

this is the entire .pl file

#!/usr/bin/perl
use CGI::Carp qw(fatalsToBrowser);
use CGI qw(:standard);
print "Content-type: text/html \n\n";
# Website Contact Form Generator 
# http://www.tele-pro.co.uk/scripts/contact_form/ 
# This script is free to use as long as you  
# retain the credit link  
# get posted data into local variables
$input = new CGI;
$EmailFrom = $input->param('EmailFrom'); 
$EmailTo = "greg\@secondnatureaquariums.com.au";
$Subject = "Aquarium question";
$Name = $input->param('Name'); 
$Tel = $input->param('Tel'); 
$EnteryourQuestion = $input->param('EnteryourQuestion'); 
# validation
$validationOK=true;
if ($EmailFrom eq '') {$validationOK=false;}
if ($Tel eq '') {$validationOK=false;}
if ($Tel !~ /^[0-9|.|,]*$/) {$validationOK=false;}
if ($EnteryourQuestion eq '') {$validationOK=false;}
if ($validationOK eq false) {
  print "<meta http-equiv=\"refresh\" content=\"0;URL=error.htm\">";
  exit;
}
# prepare email body text
$Body .= "Name: ";
$Body .= "$Name";
$Body .= "\n";
$Body .= "Tel: ";
$Body .= "$Tel";
$Body .= "\n";
$Body .= "EnteryourQuestion: ";
$Body .= "$EnteryourQuestion";
$Body .= "\n";
# send email 
$mailprog = '/usr/sbin/sendmail -t';
open(MAIL,"|$mailprog");
print MAIL "To: $EmailTo\n";
print MAIL "From: $EmailFrom\n";
print MAIL "Subject: $Subject\n\n";
print MAIL $Body;
close(MAIL);
# redirect to success page 
print "<meta http-equiv=\"refresh\" content=\"0;URL=ok.htm\">";