Quote:
Originally Posted by Plexihost
Just make sure to spend the extra cash for an extended service plan
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Speaking from experience: I wouldn't put too much faith in best buy's 'service' plans.
I owned a laptop and about a year after I bought it (from best buy) the hard drive died on me.
I took it in to be repaired and a couple weeks later they told me to come in and pick it up. It wasn't fixed. The paperwork said they had replaced the motherboard, even though I explained to them that the hard drive was the problem. If they had bothered to even turn it on they would have seen that it had the same problem it did when I took it in.
I take it back and another two weeks later I get called to come pick it up yet again. Still not fixed. This time they replaced the keyboard and screen. Once again had they even turned it on they would have seen it wasn't fixed.
I sent it back again. Finally they replace the hard drive and it works. I guess the third time is the charm.
Anyway, thats my rant about how best buy's service plan is great if you don't mind not having a computer for a month and a half. The good news is that virtually every component on my laptop was brand new afterward.
Last edited by NullPointer; 05-25-2010 at 12:24 AM..
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