I don't use their free offer, didn't even knew they had one.
Basically, I don't pay for DNS services.
When I buy a domain, if I choose to have hexonet managing the DNS, it's free.
If I manage the zone outside, it's 0.3 € per year.
http://hexonet.net/price-list.php?location=europe#prdns
Now, hexonet is geared toward resellers, but can easily be used by any particular.
The big plus I really liked last year was when I had to use a temp server from my home for basic stuff.
My leased blade server was too expensive for what I was doing.
The cool thing is that they have an XML-RPC gateway that you can use to interact with the domain you own by them.
So, a couple of hours later, I had a Python daemon that check every 5 minutes if the IP of the server has changed, and if it has, send updates to the DNS via that gateway. My very own dynamic dns system :] !
I lowered the caching timeout of the zone to 10 minutes as well, so at most, there is a 10 minute lag after each update where my sites could be unavailable.
And as my ip change around 1 time per month (sometime it even stays the same for several months), I never had one complaint.
The day my domains where stolen, I was left few possibilities, as the (reseller) registrar simply put bogus info about how to contact him.
When I found that he was reselling to hexonet, I mailed them a copy of the transactions receipt from paypal, and an explanation of what happened.
In less than 2 business day, I had gained back control of my domains.
Some of those domains where hosted by Enom, and the story was different.
I had to mail them 3 times, with 1 week interval from each mails.
And it's only on my last mail, when I threatened them from legal pursuit, and that every exchange in the future would be made via my legal representative, that I received a 2 lines reply saying
Quote:
Please go to http://www.enomcentral.com and open an account (there is no fee for this). Once you have an account established, please reply to this email and include your eNom login ID. The domain name will be moved to your account, where you will have full administrative control over the domain.
Regards,
eNom, Inc.
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I waited for more than 1 month to have this answer.
They allowed me to update the dns info, but not to transfer them to another registrar for 1 year, and each modifications I had to make on the dns zone, I had to ask them to unlock the zone first.
No need to say that they will never have me as a customer, and I will vigorously try to convince people not to do business with them.