Posts: 5,938
Name: Adam for web page design, not program
Location: Toronto, Ontario, Canada
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Quote:
Originally Posted by AirAndAqua.com
just be careful.. I made one sale to Canada and after a couple of weeks I got a letter from fed ex saying I owed them $75 for duties and customs because the recipient wouldnt pay for it! (so they charged my customer and because they didnt pay it auto gets pushed on the sender... so weird)
I am unsure of how to ship anywhere outside the U.S. without incurring extra fees, and if I dont know the fees how can I apply them to my customers!?
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That's FedEx on the Canadian side, more than likely. They have a unique way of screwing over merchants. One of my clients has to move to the States this year because of it.
The same client does ship to Britain quite a bit, and we've learned a few things about it along the way:
1) When shipping to Ireland, allow a month extra lead time. Stuff sits in the port of Dublin for about that length of time, usually in a shipping carton on a dock somewhere.
2) USPS is fine. It moves fairly quickly (I think 2-3 weeks) and the British Royal Mail is surprisingly efficient that way. Not sure how to package it, though.
3) Declare the wholesale replacement cost if you can on the item as opposed to the retail cost...you'll save on insurance that way, and if it gets lost and needs to be reshipped, you're only paying the wholesale price anyway. |
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