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Returns/Cancellation policy & Delivery policy - Help!
Old 01-23-2009, 01:04 PM Returns/Cancellation policy & Delivery policy - Help!
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Hi,

I need a Returns/Cancellation policy & Delivery policy for my ecommerce website.

I have no idea where to start, please Help!

Is there anything else I need to list on my ecommerce site in the UK?
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Old 01-23-2009, 03:48 PM Re: Returns/Cancellation policy & Delivery policy - Help!
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how do you handle Returns, Cancellations and Delivery?

It's YOUR business how are we expected to know how YOU run it?
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Old 01-26-2009, 07:52 AM Re: Returns/Cancellation policy & Delivery policy - Help!
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I just means in terms of legality.

What do I need to include?

Are there any templates?
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Old 01-26-2009, 10:20 AM Re: Returns/Cancellation policy & Delivery policy - Help!
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For the legal requirements - ask a business lawyer. It is different in every country and probably in different states in the US.

AND of course it will be different depending on what you sell! You can hardly apply the same returns policy to plastic bags as you can to foodstuff.
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