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abadoned carts question
Old 05-16-2010, 08:47 PM abadoned carts question
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I seem to have quite a large number of abadoned carts, but I also do not require an email address or account in order to add items to one's cart. it would seem best to get their email in order to add items to their cart that way if they abadoned I could email with a coupon code to finish their order. Is requiring email to add items to cart a bad idea? thanks
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Old 05-18-2010, 01:41 PM Re: abadoned carts question
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I wouldn't require an email address to use the cart. They may be shopping around, and want to check the shipping cost. Might as well make it easier for them to get the information they are looking for.

If a site required me to register to use the cart, I would probably shop elsewhere - just my 2 cents.
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Old 05-24-2010, 05:32 PM Re: abadoned carts question
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Requiring people to login to use the shopping cart was the best thing we have done on our website. It allows us to email a potential buyer a deal to sweeten the pot.
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Old 06-02-2010, 04:18 AM Re: abadoned carts question
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The practice is rather non-standard. It might be worth to try, but on the other side it may discourage some people from adding products.

Maybe the better way is to try gathering email addresses via newsletter subscriptions, and provide discounts to subscribers.
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