Hello;
We have a support system called lknSupport which has a built in support for shopping cards.
lknSupport provides you with the tools needed to quickly set up a seamlessly integrated, coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your online operation.
lknSupport is a help desk system which has built in support for shopping cards without loosing any feature from a classic ticket system. It has ticket management, knowledgebase, e-mail fetching, e-mail templates, staff user features, plugin system and scheduled tasks. lknSupport is currently supporting Virtuemart as the shopping card and Magento integration will be added to the next version (more will come soon)
Why did we started this thread?
As told above, lknSupport is a support system for shopping cards and it's currently doing pretty good integration & support for shopping card
1. What do you expect from a ticket/support system as shopping card owner?
2. What do you think about the current integration of lknSupport?
Full Product description is here
All comments are welcome
Thanks
Note: We will be monitoring this thread . You can also use our ticket system . It's a live example of lknSupport
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