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Hey guys,
I may be going a bit far in asking this question (people may not want to give out their secrets), but what is the best way to generate a steady stream of customers for your own website design firm? The reason why I ask is because I'm working with a friend that is having a hard time generating a steady stream of customers for his business. This is what I've suggested to him simply from what I've researched on the Internet:
1. Leverage Your Website: Use your website to capture visitors email and begin building an email lists. Of course, this assumes that SEO has been done to the site, etc.
2. Create some sort of affiliate program that will utilize your contact list and customers to become reps of your product (i.e. offer 5-7% on a referral).
3. Partner up with other design firms that will complement your services (web only firm teaming with a print only firm). Provide referrals back and forth through this system.
4. Purchase verified leads for web projects. This can be competitive depending on the lifetime of the lead.
5. Direct mail promotion. This can be costly, so what I suggested using business cards or postcards instead. Depending how you word it based on the space that you have on the media, you can put a promotion that is only redeemable by phone or the email opt-ins through the website.
6. Bid on projects through freelance websites. Only drawback that I’ve seen is the amount of bids and the price undercutting.
7. Focus on a specific type of web product and try to specialize in that area. What I've seen lately are company's trying to be everything to everyone and getting killed on price. I suggest focusing on one area of web development (i.e. 'retail e-comm) and charging a premium price since that is your specialty.
These are some of the ideas that I’ve come up with. Does anyone have any experience with these types of marketing techniques? What has and hasn’t worked for any of you?
By the way, I’m not trying to promote any marketing products or looking to steal anyone’s ideas and put them in an e-book to sell. Just want a meeting of the minds and help other entrepreneurs jump-start their business. I'm actually talking to some web designers to get their two cents on this subject and will get back with everyone to let you know if I found out any new or 'startling' information.
Thanks everyone.
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