eCommerce Tycoon

**GeneStLouis** · 04-15-2007, 04:44 PM

Greetings,

I am a graduate student at the University of Illinois - Springfield, enrolled in a final Capstone class. As part of an assignment, my group is seeking input on current trends in mobile e-commerce. We have sent a questionnaire to around 150 random e-commerce sites, with no replies.

if you are associated with a e-commerce site, could you please take a few minutes to answer these questions and return it to my at my student e-mail address, I would be extremely grateful.

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Dear Sir,

We are conducting research on the impact of mobile computing on existing e-commerce sites. This project is related to our graduate studies in the Management Information Services program at the University of Illinois, Springfield. Our research is being carried out under the guidance of Dr. Rassule Hadidi. rhadil@uis.edu

We would greatly appreciate your taking a few minutes to complete the following questionnaire and return it to us. All information will be held in the strictest confidentiality. All responses will be summarized for inclusion in our final report. No respondents to this questionnaire will be identified in any way at any time. All responses will be destroyed upon completion of our study.

Please accept our sincere thanks for your cooperation in our survey.

John Bruehler, Gene St. Louis and Keenan Wilson
Gstlo01s@uis.edu 815-756-8747 (Home) 815-895-1192 (Work)

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1. What is level of involvement with mobile computing at your organization?

a) Our site is mobile-device enabled.
b) We are currently working on making our site mobile-device enabled.
c) We are considering making our site mobile-device enabled.
d) We have no plans to accommodate mobile devices at this time.

2. If your site is mobile-enabled, what types of e-business do you conduct via mobile devices?

a) Company information
b) Product information
c) Offer free downloads
d) Sell products
e) Send free text/voice/video messages to our customers

3. How important do you think mobile computing will be to e-commerce within the next 2 years? Please rate from 1 (lowest) to 5 (highest).
____

4. Within what time frame do you expect mobile computing to have a significant impact on e-commerce?

a) It already has a significant impact
b) One year
c) Two years
d) Three or more years
e) Doubt it will ever have a significant impact

5. Who are the primary users of mobile computing in your business?
a)Internal users such as sales people
b)Customers
c)Both are primary users
d) Business executives

6. If customers are primary users, what are their age demographics, select all that apply
a)Under 18
b)18 to 25
c)26 to 35
d)36 to 50
e)Over 50

7. Will you be increasing your mobile computing availability? If yes, expected timeframe?
a)Within a year
b)One to two years
c)Over two years

**ADAM Web Design** · 04-15-2007, 11:59 PM

The survey is flawed, as most of these surveys are. They never take laptops and wireless Internet connections into account. Therefore, when I fill this out, I'm going to assume laptops are not considered mobile computers (since I suspect that's how the question was phrased) :

I'll post these answers on behalf of www.hibiscusflorals.com:

1. d) It's not an important part of the target market yet.

2. n/a

3. 1, although I would have picked 0 given the opportunity. Eventually, the advances being made in wireless Internet, coupled with laptops, will render much of the mobile browser functionality obsolete.

4. e) See 3.

5. b)

6. b), c), d) and e).

7. N.A.