Well, John, here's my 2 cents...
1. Poor sound quality.
2. Poor lighting.
3. Poor camera work.
You sound like you're mumbling. Move the mic farther away from your mouth so your voice is more distinct. Speak with a more concise voice. Write a script if you have to, but don't make it sound like you're reading from a script.
The dark lighting caused me to focus too much on the monitor reflection in your eyeglasses. Brighten the room a bit and use a backdrop. Holding the camera with your hand caused too much shake and jitter. Mount the camera in a stationary position, preferably not so close to your face.
Be more creative with your title screen. Why do you have the word "DO" capitalized? If you're going to capitalize a word, capitalize "YOU" (ie, Do YOU have a computer question?). Add your url to the bottom of the video, like you did with a couple of your other videos.
Overall, it looks too much like your other videos, which aren't good. The video is very amateurish and doesn't portray you as having any experience in computers. Tell people more about yourself and your experience. You have to make people WANT to contact you. 
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Get your facts first, and then you can distort them as much as you please. - Mark Twain
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