General Discussions

**vesco** · 10-07-2007, 12:05 PM

I'm trying to change my broadband from Virgin to Plusnet. But when i put my MAC code into the plusnet form it says it isnt valid. By the way it took about ten calls to Virgin to get my MAC code and I was told alot of lies on the way- maybe this is there policy. I live in Northern Ireland and i have an ntl modem but this is now a Virgin company isnt that right? Why do you think the plusnet form doesnt recognise my mac code? thanks

**ForrestCroce** · 01:09 PM

Try this link: how to find your mac address. If you think you've been lied to trying to find yours....

**vesco** · 10-07-2007, 01:58 PM

thanks will try that

**vesco** · 10-07-2007, 03:49 PM

I did that and the last digit was 1 instead of 0, so I tryed it in the plusnet form but it still says its invalid, I want to contact plusnet but I cant figure out how to do it?? Am i missing something if anyone has the time could you have a quick look at their website and see if you can get contact details? Here is the address http://www.plus.net/ thanks

**ADAM Web Design** · 10-07-2007, 05:30 PM

I may be missing something, but if this is residential broadband, you really shouldn't have to enter your MAC address anyway...at least you don't in North America. You just set up the modem, install PPPoE software if necessary, and the MAC address is transmitted to the ISP upon initial connect.

**Learning Newbie** · 10-08-2007, 02:30 PM

I never even had to know what a MAC address was to get internet.

**dansgalaxy** · 10-08-2007, 03:21 PM

Me neither Im with NTL ... Sorry VirginMedia for bband and thir fine.

But i would probably point out, If you cant get in contact with company at this stage do you REALLY want them being your supplier?

**swiftmed** · 10-08-2007, 07:11 PM

most times only your ISP can give you your mac address. at least thats how it is with some companies in the uk. not sure about other countries

**ADAM Web Design** · 10-09-2007, 01:55 AM

MAC address of the modem, yes. But not MAC address of any NICs, routers, gateways, etc.

Even so, that's still something they could fairly easily gather for themselves.

**dansgalaxy** · 10-09-2007, 11:31 AM

Why cant you get a Mac of a modem? you can always get software hacks for the routers and modems if u willing to play with them