General Discussions

**barbara** · 10-11-2007, 08:29 AM

this post may be long; but i need help.

i came to work yesterday and when i click on my Internet explorer 7.0 from the desktop; i got MSN explorer instead. i got another IE icon on my START menu; but it says "No Add-On", so when i click on this icon; it took me to the internet; but i got this message "Internet explorer is currently running without add-ons" at the top then below it, it says "all internet explorer add-ons, such as ActiveX controls or toolbars, are turn off. some webpages might not display correctly and more text ..."

i already click on "Tools, Internet Options, then choose Programs tab, then click on "manage add-ons" and in the "manage Add-ons' pop-up window, i enabled any add-ons that is disabled". i click "ok" and apply. Close my IE then re-open the IE7 icon that says "No Add-ons"; it still says the same thing. if i click on the shortcut IE7 from the desktop, i got MSN Explorer again.

i went to control panel and try to uninstall MSN Explorer; i can't find it anywhere. i already run norton, run windows updates, scan using Ad-Aware (free version) and CrapCleaner. Still no results.

please help!

**NullPointer** · 10-11-2007, 11:33 AM

Go to add/remove programs and click on add/remove windows components on the left bar. Remove IE then reinstall it from the same menu.

**swiftmed** · 10-11-2007, 01:21 PM

yeh i have also had this problem a while back, by following the directions nullpointer has made, this does fix the problem. thats exactly what i did!