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Tycoon Talk > Community Talk > General Discussions > Using twitter to track airline complaints

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Using twitter to track airline complaints
Old 07-07-2008, 01:58 PM Using twitter to track airline complaints
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A friend of mine forwarded me this Boston Globe article. It's weird!!! Anyway, it seems like a bunch of companies are getting really worried about people bad mouthing them on social networks and getting a bad reputation.

http://www.boston.com/business/techn...s_a_complaint/
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Old 07-07-2008, 04:30 PM Re: Using twitter to track airline complaints
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Glad to see ComCast responded the way it did. I'm pessimistic enough to think most companies would rather just find a way to censor the criticism.
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