General Discussions

**juliensimon** · 01-21-2009, 12:13 PM

Hi,

One of my client has notified me of something strange:
When send a message with a url in facebook, a thumbnail appears with a description.
However, when he sends his website url (done with wordpress), this message shows up:
Default PLESK Page
If you see this page it means: 1. hosting for this domain is not configured or 2. there's no such domain registered in Parallels Plesk Control Panel
www.url.......

Have you guys ever heard of this? I tried googling it but nothing came up.

Thanks for helping if you can.

**jv17** · 01-21-2009, 08:08 PM

there is a problem with the site that you are posting..

**Decaf** · 01-21-2009, 10:50 PM

If the site has a "#" or other non standard URL char, it may be breaking up the URL.

Ex. http://www.cnn.com/video/#/video/

**juliensimon** · 01-22-2009, 10:43 AM

the site I am posting doesn't have any problem. It is working finr. The url I am posting is a standard www.abc.com

**Decaf** · 01-22-2009, 05:13 PM

Quote:

Originally Posted by juliensimon

the site I am posting doesn't have any problem. It is working finr. The url I am posting is a standard www.abc.com

Try it without the "www", or your message is to long.

**juliensimon** · 01-22-2009, 07:39 PM

tried all the different combination
with/without http / www

mothing will do

**Decaf** · 01-22-2009, 08:06 PM

Is the problem only with one url or is it the same across all url's that you send. Also, is it a problem with the single user to user message or do all of your/his links do that.

**juliensimon** · 01-22-2009, 11:49 PM

the problem is only with one url (his website) which works perfectly. All other url work perfectly fine. It's not from his computer either because he sees the problem and so do I.

thanks for your help decaf

**KML9870** · 01-26-2009, 07:59 PM

PM me the url Julien.

**juliensimon** · 01-26-2009, 11:11 PM

Hey Kandi,

I haven't seen you in a while. Were you hunting?

Thanks for helping anyway

**KML9870** · 01-26-2009, 11:24 PM

Not hunting...my family decided to all go insane at the same time. It was a wild & rocky few weeks, but it seems to be under control again. One child left the nest and the other seems to be back in line (for now

).

I will take a look at the url tomorrow & see if I can figure it out

**jedz** · 01-30-2009, 02:28 PM

Good luck guys. Hope you could work it out!

**KML9870** · 02-09-2009, 01:40 PM

So....did that help Julien????

**juliensimon** · 02-09-2009, 02:29 PM

no I'm sorry. It wasn't what you suggested and we still have no idea what the problem is. It stills shows the same plesk message. However, the website works fine.
It's not critical, I m mostly curious why it would do that. Also, my client uses Facebook quite a bit to promote himself so it would be nice if it would work correctly.

It tickles my brain...i'd really like to know why it does that.