General Discussions

**Elite** · 05-26-2007, 04:24 AM

Whenever I try to upload anything to any server using Ipswitch WS_FTP or if I try to login to my online storage (FTP), I cannot view the files on the hosting server. Also, when I try to upload anything I get an error message saying something like: Connection socket close by software - WinSock error.

Any ideas why this is happening.

It used to be OK not too long ago.
Thanks in advance.

**luvlyn** · 05-26-2007, 05:13 AM

i think the error close to this

Quote:

Question/Problem: WSAECONNABORTED (10053) Software caused connection abort.

Answer/Solution:A connection abort was caused internal to your host machine. The software caused a connection abort because there is no space on the socket's queue and the socket cannot receive further connections.

WinSock description: The error can occur when the local network system aborts a connection. This would occur if WinSock aborts an established connection after data retransmission fails (receiver never acknowledges data sent on a datastream socket).
TCP/IP scenario: A connection will timeout if the local system doesn't receive an (ACK)nowledgement for data sent. It would also timeout if a (FIN)ish TCP packet is not ACK'd (and even if the FIN is ACK'd, it will eventually timeout if a FIN is not returned).

check some winsock errors here:

http://support.ipswitch.com/kb/WSK-19980721-EM01.htm

**Elite** · 05-26-2007, 05:25 AM

I've already been on the link you gave me and I still don't know what to do in order to fix the problem. Is it my internet that is causing this to happen, or my firewall....?

**ForrestCroce** · 05-26-2007, 03:43 PM

Who knows? I'm a programmer, have written an FTP client, and don't have enough information to answer your question. How are your internet connection and firewall set up, if those are what you suspect? What's changed between now and when WSFTP last worked?

**Learning Newbie** · 05-26-2007, 05:33 PM

Simple answer: try a different FTP client. Use Windows Explorer, it's about as easy as it gets, and will let you know if it's a software problem, and if not, possibly have better advice.

**Elite** · 05-27-2007, 12:34 AM

I switched to SmartFTP and everything seems ok. Thanks for the help.