Hope this is the correct forum to use for this question. I need advise on a printing issue I am having with a new printer that my boss is working with. - He made some sort of deal in trade with this printer.

Here's the problem:

I designed some coupons for a pizza box top. The ads are really quite simple mostly print - very little artwork and then it's only clipart. The problem I am having is that the printer claims that I used to tight of a registration on the text and artwork. But I have only used red/black/white on these ads. I made sure there was no misregistration with the colors touching each other. I did not outline the text, I stuck with one color for each line, etc...

The printer claims that I was supposed to have performed trapping and knockouts for the artwork (which I did do as an effect already) She also complained about the fact that the registration was too tight. I have only been a graphic artist for about 2 years but I have never had this kind of demand from a printer. My understanding was that real trapping is performed on the output device (printer). I work with approximately 4 other printers and they have never told me I had to do the trapping and knockouts for this simple kind of stuff.

Can anyone tell me am I wrong? Is the printer being unreasonable?

please advise. thanks
Mystical Pippin

i can't say they are being unreasonable but for what it's worth i have been at this a few years and have never had such problems either.

You can find out why this printer's requirements are different from the other printers that you have worked with before.

Regards,