Almost Human: With respect I think you may be taking this a little to far.

Sure, NeonImage is acting stubborn and probably should have just refunded half to end this (I think that's as fair as we are going to get in this situation) but like you mentioned he is just a kid. I don't think you are completely free of blame for all this happening either. I don't think either one of you want to take the high road (even though I understand you both think you're right).

Since, like mentioned, we are sort of in a "Rock in a hard place," I have a solution.

I'll personally pay you the $27.50 so both of you can move on.

Please PM me your paypal email.

Originally Posted by TimSchroeder

Almost Human: With respect I think you may be taking this a little to far.

Sure, NeonImage is acting stubborn and probably should have just refunded half to end this (I think that's as fair as we are going to get in this situation) but like you mentioned he is just a kid. I don't think you are completely free of blame for all this happening either. I don't think either one of you want to take the high road (even though I understand you both think you're right).

Since, like mentioned, we are sort of in a "Rock in a hard place," I have a solution.

I'll personally pay you the $27.50 so both of you can move on.

Please PM me your paypal email.

Tim, I appreciate the offer, but I don't want your money... I took the high road a long time ago when I offered multiple times through e-mail and here to talk the matter out and find a diplomatic resolution. Neon has decided that's a road he didn't want to travel.

Although I agree this is an extreme, Neon has left few other options at this point with his refusal to communicate. If someone is sitting on the money and refuses to communicate, what other option is there other than eating the loss and then basically showing someone, especially someone that is young, that behaving in a manner like this is an acceptable way to do business. It's a matter of principle and not money for me. It comes down to accountability, and regardless if someone is 10 years old or 40, it's a principle that have to adhere to. Neon needs to be aware that simply accepting someones money and then refusing to communicate with them is not an acceptable solution.

I've stated multiple times that all I want is a equitable solution. I didn't think that was too much to ask for...BUT, it requires communication.

Neon still has the opportunity to contact me and resolve the matter. I've stated that many times.

Not sure what to make of all this either...

If Tim doens not send you the money I will just for an end to this.

Originally Posted by Neonimage

If Tim doens not send you the money I will just for an end to this.

Neon, I don't want Tim's money. Despite what you may think, I truly don't think you're in any way a bad person or meant any harm. You just have to communicate if we're going to resolve anything.

I just told you.
I will pay you back half the money just for and end to this.
Thanks Tim for the offer.

Originally Posted by Neonimage

If Tim doens not send you the money I will just for an end to this.

Ok. It looks like we may have this resolved now.

I think both sides learned something from this experience which is at least something positive that came out of it.

Originally Posted by Neonimage

I just told you.
I will pay you back half the money just for and end to this.
Thanks Tim for the offer.

Neon, if you want, I'd be glad to draft a sample contract you can use for future endeavors. I can leave it editable so you could tweak it per job and maybe clear up any confusion before it starts. If you ever have any questions about wording, feel free to drop me a few lines, too. I'd be happy to answer any questions.

good lord! I didn't know the new rocky movie came out allready...

Hey tim, i have some clients that won't pay up, will you pay their share to me? LOL. j/k...that was really big of you.

I know this may have been resolved already but here's my opinion on the matter. maybe it will help in the future?

If i am doing work for a client, i always take a deposit for my time. in fact i don't start any work before that happens. I have wasted too much time for nothing in the past. I always explaing to my clients why i ask for the deposit.

Before I get the deposit, i always talk to them about what they want, colours, look, feel, etc.

Once i have an idea, i show them. That gives them the opportunity to change direction. Once they say yes, that's the one. I go to the next step.

The biggest thing here is to communicate open and honestly. I recently had a client not pay me because he was waiting for something to happen that was beyond my control. After a LOT (at least 10) emails, I pulled part of his work down. Why? I had not heard from him at all, so I think the worst.

As a designer you want to be paid for your time. As a client you want to get what you asked for.

Being open, and comunicating can avoid a lot of stress and anger.

Being honest, and saying "sorry, i messed up" is tough. But you'd be amazed at what it accomplishes.


I know my comments might not be wanted, but hey, it's a public board


good luck guys.

upfront........