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Old 12-03-2004, 11:54 PM Need help ASAP
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Hello everyone this is my first post here. I need some help. I'm currently having a promblem uploading my website to my ISP which gives me 10 mb of free webspace on there FTP server. Now I'm currently using the FTP method to upload my website. Which is access the FTP server through the browser using ftp://usernameassword@home.someisp.com this will establish the connection. Then I drag and drop my webpages onto the FTP server. Now my ISP requires that the main page of my website to be named index.html or index.htm default.html so it will show up as a website instead of a FTP Directory. I'm able to upload my HTML files(7 in all) to the FTP server successfully. After the files were uploaded correctly to the FTP server. I clicked on the index.html page the site came up everything except one image (.jpg) Is the main image for the site. It shows a big box around were the image would be with a little box within the bigger box. Image didnt display. I',m running the latest JVM (jave virtual machine) for Internet Explorer 6 and for Windows XP PRO SP2 Now the index.html page I have is from trellix site builder template from my other ISP. I have called both ISPs technical support about this issue they said since the site is up on the FTP server its fine theres a promblem with the tags/code on the page. So I double checked the source code html and very little javascript thats run on the client side. So I called them again and they suggested that I delete it off the FTP server and re-upload it to the server. I informed them that I did this 3 times and it didnt resolve the issue so at this point they were clueless and didnt provide support for the issue I was having. So I checked out there FAQ basic information, nothing for the issue I was having. So I decided to ask the experts all you guys/gals. Now I did this before about 9 months ago on the same two ISPs worked fine also even uploading the same exact .html files. All help is greatly appreciated.
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Old 12-04-2004, 05:28 AM
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With out more information it is difficult to guess whats going on. Most of my expierence is with the apache http and linux server combo running cpanel, so unfortunatley that is all I have to go by.

My first guess is that there is some sort of hotlink protection. Since this is a free host you probably dont have a control panel of one kind or another, and you are probably sharing your hosts space. Therefore, I would suggest calling them again and ask them to make sure their hotlink protection is either deactivated or that your domian name is added to the list of sites that can access images on their server.

If they can't help you with this or do not know what you are talking about, then see if you are able to access the .htaccess file from your root directory, you might have to adjust your ftp settings to see hidden files, download the .htaccess file and add;
Code:
RewriteEngine on
RewriteCond %{HTTP_REFERER} !^http://yoursite.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://yoursite.com$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.yoursite.com/.*$      [NC]
RewriteCond %{HTTP_REFERER} !^http://www.yoursite.com$      [NC]
RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ http://yoursite.com/images/unauthorized.gif [R,NC]
This will allow your domain name to access the various file types written in to the rewrite rule and direct unauthorized referers to a specified images.

If you are not on a linux/apache/cpanel combo, please specify what your server specs are and hopefully some one can stear you in the right direction.

Good luck,
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Old 12-04-2004, 07:58 AM
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It's most likely that either
- you did not upload the image with your html
- the image is in a different location within the file structure of the server than it was on your local system
- the link to the image is pointing to the wrong location.

If you give us a link to your home page we can view source and spot the bug for you.
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Old 12-04-2004, 09:21 AM
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Quote:
the image is in a different location within the file structure of the server than it was on your local system
- the link to the image is pointing to the wrong location.
Exactly. The link to the image was pointing to the wrong location. I had to modify the src tag. I just inserted src"http://home.someisp.com/thenameofimage.jpg" reuploaded it to the server works excellent now. So promblem fixed.

Thank you guys for the replys. I really appreciate it.
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