With out more information it is difficult to guess whats going on. Most of my expierence is with the apache http and linux server combo running cpanel, so unfortunatley that is all I have to go by.
My first guess is that there is some sort of hotlink protection. Since this is a free host you probably dont have a control panel of one kind or another, and you are probably sharing your hosts space. Therefore, I would suggest calling them again and ask them to make sure their hotlink protection is either deactivated or that your domian name is added to the list of sites that can access images on their server.
If they can't help you with this or do not know what you are talking about, then see if you are able to access the .htaccess file from your root directory, you might have to adjust your ftp settings to see hidden files, download the .htaccess file and add;
Code:
RewriteEngine on
RewriteCond %{HTTP_REFERER} !^http://yoursite.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^http://yoursite.com$ [NC]
RewriteCond %{HTTP_REFERER} !^http://www.yoursite.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^http://www.yoursite.com$ [NC]
RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ http://yoursite.com/images/unauthorized.gif [R,NC]
This will allow your domain name to access the various file types written in to the rewrite rule and direct unauthorized referers to a specified images.
If you are not on a linux/apache/cpanel combo, please specify what your server specs are and hopefully some one can stear you in the right direction.
Good luck,
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