I'm very very new to HTML and scripting and need serious help. I work in IT account administration and created an HTML request form that, when submitted, sends to our helpdesk software which generates a ticket automatically. I'm currently using VBScript for my field validation and i'm desperately trying to figure out how to configure the mailto?Subject to pull from a required form field instead of having it hard coded. Is this possible?

example: action=mailto:me@company.org?subject=(end user defined)

This will take place within the processing of the form. What are you using to process the form information?

Oh and Welcome WS

sounds like this should be in the ASP forum.

depending on the component you are sending mail with it will be something like,

objMail.Subject = request.form("subject_field")

Well, it's currently only sending plain text from the form to an email address. There's no sever side processing. Not sure if that's the correct terminology.

So far I've only learned enough scripting to get me this far. Maybe I need to move this to another forum?

WS,

<form name="formName" method="post" action="What is the name of this file?">

Thanks for the welcome before earlier,

It's currently setup as <form name="formName" method="post" action="mailto:me@company.com?subject="web account request".

I'm trying to configure the subject line to pull from a form field that the user has entered data in.

As I am understanding is that you want to replace the "web account request" with inormation that comes from one of the form input fields.

I don't believe it can be done. I don't know how and I haven't been able to find any references to it WS. What kind of server are you using? Windows or Apache? You can find a script that you can easily adapt to use for this. Either asp, or php, or cgi if neither of these are available..

Find out what kind of server you are using and what server side applications are running on it. Then we can take it from there..

Yes, I'm currently in a windows AD environment, but do not have any type of server admin access.

I don't understand very well what you are trying to do, to me it seems that you want to be able to modify the subject according to the party where the email is being sent to or the topic the sender is trying to reach, for this you can use an extra field on your contact form a SELECT tag (drop down menu) with different OPTIONS, each one containing the line of Subject you wish to receive upon your client (end user) choice. and you just pass it with a little JavaScript to your ?subject= line

Something like ?subject=document.FORMNAME.SELECTNAME.value

This should change the subject text.