|
Michelle sent an email today to all BA customers.
That's it
Dear ,
I was in for emergency oral surgery yesterday, and apologize for not
getting this message to you sooner.
Many of you are receiving a message that your copy of Badder Adder is a
demo - even though you've already purchased the product, and have been
using it successfully.
The problem has a very long explanation, which I'll get into below for
those of you that are curious. The short answer is - it should be
fixed within the next several days.
***** The long answer *****
The BA software checks the badderadder.com domain to make sure your
have a licensed copy. That domain, badderadder.com was registered at
Registerfly. Registerfly has effectively gone under, and I was unable to
renew the domain, or transfer it to another registrar.
For about 3 months I have been trying to get an authorization code from
Registerfly to move the domain elsewhere. I've also paid for the
renewal of the domain 4 times at Registerfly, each time the money was
debited from my account but the renewal wasn't successful.
The domain expired April 8 and went offline. Each time your software
checked badderadder.com to see if it was a licensed version, it
basically couldn't get there, so it popped up that message to you - saying it
was a 30 minute demo, etc.
Fortunately, on Monday (April 9) I got a hold of a support rep at
Registerfly and was given the Authorization code that will allow the domain
to be moved to another registrar.
On Tuesday morning, before I went in for oral surgery, I called my new
Registrar and checked that the Authorization code given to me by
Registerfly was working, since I didn't see the domain in my account yet.
The support rep at my new registrar told me that it looks like it was
successful, and now they are just waiting for Registerfly to release the
domain. He told me that it should be released within the next few days
- that Registerfly was being slower then normal with it, but they were
releasing domains.
So, that's what I'm waiting on - Registerfly to release the domain to
my new registrar. At which point the domain will "go" where it's
supposed to, and your software will be able to verify that you do indeed have
a paid copy.
If you have domains with Registerfly, or are curious about all the
problems they're having, you can visit registerflies.com.
I hope that clears things up - and rest assured, your software will
continue to work as soon as the domain is transferred successfully.
Best,
Michelle MacPhearson
|
