Tell them to go  themselves 
Nobody "owns" a position in the search engines. If you were bidding on PPC terms using their name deliberately then they may have a case to complain to the SEs about.
Tell them maybe they should have hired you first.
It's not exactly a competitive phrase, they have hidden text on their flash intro page so who are they to complain
Only needs a small amount of work to take their top spot of them.
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Chris. ->> Links are advertising NOT optimising!! <<-
A foolish consistency is the hobgoblin of little minds
Thought for today:- I SEO the only industry where all the cowboys are Indians?
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