Outsourcing Tycoon

#1 (permalink)

Hi,

I am considering outsourcing easy appointment telemarketing work.

We would provide an access database and the person would need to call from Philippines to Canada and get appointments.

It must be the most cost efficient way as possible.

What are tools to use, Skype? Then how can you monitor workers and do quality control testing...etc..

Thanks!


Charles

#2 (permalink)

Telemarketing is not an entire sales strategy. Instead, it's just one method of ... Keep your work area neat - it will help to keep you focused and organized.

#3 (permalink)

Well I do not know much about these things but there is a tool which allows you to keep track of your employes during working hours.

"Team viewer" lets you see the screen of the person and know what they are doing as long as the application is open. It also lets you record the on screen actions.

Regards
Arifeen