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Old 05-15-2005, 06:23 PM Help Scripts in PHP
fambi's Avatar
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Hi everyone.

Does anyone know of a good 'ready-made' set of scripts in PHP for providing a help/knowledgebase for customers?

I download one once at SourceForge, but have deleted by mistake.

The concept is to have a database of topics, q's and a's. A column on the left would be the menu and the right would be the content.

ANy ideas?
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Old 05-16-2005, 07:23 AM Well
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Can u elaborate more on what you need ? maybe i can be of help to you.
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Old 05-16-2005, 07:26 AM
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Hi,

try this link:

http://www.comdevweb.com/helpdesk.php

It's a good help desk software with faq managing.

Leonardos
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Quick setup and full support.
Organizing faqs, managing visitors questions, jwHelp is the customer support software for your website.
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Old 05-16-2005, 07:27 AM
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I would like to provide documentation for our service in an easy-to-mange manner.

I have begun to design it myself, although i have seen this already done before.

Basically uses frames. On the left hand frame is the menu and the right hand frame is the documentation.
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Old 05-17-2005, 02:08 PM
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Something like this http://blog.blogware.com/help/
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Old 05-17-2005, 07:27 PM
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found this URL searching google, im pretty sure there is a PHP script from the open source franchise, but i couldn't find it, sure i've seen it before! Anyway, i've heard of the script below before but never used it.

http://simplythebest.net/scripts/php...q_scripts.html
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Old 05-17-2005, 07:59 PM
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Extreme,! that link is thy BOMBBBBBBBBB
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Old 05-17-2005, 08:31 PM
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THanks. Problem with that script is you have to keep their link in place.

Meanwhile, i've plugged away on my own using the blogware idea.

Thanks again.
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Old 05-17-2005, 09:32 PM
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Ur most welcome
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Old 05-18-2005, 03:45 PM
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Ok.

I am doing this

<frameset cols="35%,*" frameborder="1" framespacing="1" border="1">
<frame name="menu" src="./menu.php">
<frame name="main" src="./main.php?id=<?print $id;?>">
</frameset>

Does anyone know how to put a non-resizable frame at the top, which would be the website's standard header?
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Old 05-18-2005, 08:15 PM
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Yep!
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Old 05-18-2005, 08:41 PM
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Sharing is caring!!!!
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