I recieved the following message from varunbihanil today:
Quote:
As we all know, Customer Support is the most important thing for any business... How do you provide customer support for your online visitors/customers? Probably a phone number or an e-mail id. Not even few of them would like to dial or wait for an e-mail reply. They will be surprised if they get instant help by chat. That is why Live Support option is for.
With Galaxy Live Support just for $4.99, you can track visitors, know their location, invite your visitor(s) to chat, give an option for the visitor to choose the department and start chat, chat history and detailed reports, customize with your own logo and banner, receive an email when you are offline etc...
There are many other wonderful features which include typing notification, sound alerts, chat transfer etc...
More than these you can add unlimited number of departments and operators.
Use Galaxy Live Support to turn your online visitors into customers Sign Up now and enjoy 7 days free trial!
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