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Desperate help with google adwords pleaseeeee
Old 05-01-2009, 10:51 AM Desperate help with google adwords pleaseeeee
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Hi All,

I've been trying for a long time to improve our ads with very poor result :-(

I then changed the budget and tweaked the ads the best I could but results are still bad.

Here are last months stats..

Clicks 8,587
Impressions 169,613
CTR 5.06%
Avg. CPC £0.47
Avg. CPM £23.72
Total Cost £4,024.06
Conversion Rate 0.34%
Cost per Conversion £138.76
Total Conversions 29

Either google ads is doing a REALLY bad job for me or the reporting doesnt get every single order as we get hundreds of orders and 99% of our advertising is through google ads.

Normal search engine rankings are poor so I cant see that it's bringing all the business in but can the conversion tracking be wrong?

This is a screen shot from google reporting the clicks etc http://www.4shared.com/file/10281463...7/results.html I am thinking I should just disable all keywords which have no conversion but conversion reporting seems wrong so i dont know what I should do.

Any help would be great!

Thanks

Last edited by AndyB; 05-01-2009 at 01:00 PM..
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Old 05-03-2009, 11:45 PM Re: Desperate help with google adwords pleaseeeee
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There's something wrong in your Adwords selection. Your target keywords (ex. gaming pc, custom computer) are too competitive and too general. I suggest you choose more specific or LONG-TAIL keywords. Their conversion rate is higher.
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Old 05-03-2009, 11:55 PM Re: Desperate help with google adwords pleaseeeee
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Originally Posted by mrandrei View Post
There's something wrong in your Adwords selection. Your target keywords (ex. gaming pc, custom computer) are too competitive and too general. I suggest you choose more specific or LONG-TAIL keywords. Their conversion rate is higher.
True, and to be more specific, choose actual product models or names as your targeted keywords because people won't be in the buying mood for more general terms, they're just searching for information at that point. Also, test different ads for the same landing page to see if they work better and keep testing. Test only one thing at a time and only one landing page at a time and keep at it until you get profitable. Then, and only then, move on to the next one.
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Old 05-04-2009, 08:16 AM Re: Desperate help with google adwords pleaseeeee
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Originally Posted by VirtuosiMedia View Post
True, and to be more specific, choose actual product models or names as your targeted keywords because people won't be in the buying mood for more general terms, they're just searching for information at that point.
thanks for the comments...we dont sell single parts for example a cpu and a hard drive we only sell complete systems so would you suggest I set the competitive keywords to an exact match and lower my bid then add more longtail keywords exaxt match based around them which should be cheaper and give better conversions?

thanks again!
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Old 05-04-2009, 03:29 PM Re: Desperate help with google adwords pleaseeeee
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thanks for the comments...we dont sell single parts for example a cpu and a hard drive we only sell complete systems so would you suggest I set the competitive keywords to an exact match and lower my bid then add more longtail keywords exaxt match based around them which should be cheaper and give better conversions?

thanks again!
Yes and no. Get as absolutely specific as possible for a phrase that you are certain will be someone looking to buy, not research. This tool, put out by Microsoft, will give you something that can help you narrow down which phrase you should start with. Use the query selection and look for a commercial intention as high as possible, ideally between .90 and 1. Note that it also comes up with non-commerical intention results as well, so read carefully. Start testing with one high percentage phrase and work at it until you make it reasonably and repeatably profitable. A good approach would be to use this tool in conjunction with Google's Keyword Tracker (set to exact match) and choose phrases that have both high traffic volume AND commercial intent.

As far as your bid, it's your money, but if I were doing it, I would probably try the opposite; I would set it as high as I could afford when looking at what my product margin can handle. The reasoning is this: When you bid higher, depending on the quality of your landing page and your bounce factor, your ad will generally move higher on the page. Ads at the top of the page will tend to convert better (provided your landing page delivers what your ad promises) simply because they get more eyeballs. Cheaper bids don't always equal better conversions.

I would start by choosing your most profitable campaign and running tests ads against it to see if you can't improve your conversion rate (note that this is different than your CTR, it's about what makes you money). Also test changes to your landing page because if your CTR is high but your conversion rate is poor, it means either that your ad is overpromising or your landing page is too general or underpromising. Everything: the ad title, ad text, landing page title, and landing page content should have your specific keyword phrase in it so that the visitor has consistency and will convert better and so your quality score goes up.

As an added, but important tip, make sure that for now you're only serving ads to the search engine results pages and not on other content providers. The SERPs are the easiest to test and therefore the easiest to optimize.

Now, I have several disclaimers here. I've not actually tried this myself yet, so realize that this is largely unqualified advice and take it for what it's worth. Spend only what you can afford and be cautious. I recently took a course and so that's where a lot of this info is coming from, but it seems to make sense to me and will be the approach I use when I go about it. Also, and this is important, only test one variable at a time and don't try to go crazy with hundreds of phrases all at once. Do one at a time until you get the method down and work at them until they are profitable. Be methodical.
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Old 05-04-2009, 05:39 PM Re: Desperate help with google adwords pleaseeeee
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maybe better idea will be to join some ad network .. like cj.com or adbrite.com or etc.. and pay publishers commission per sale.
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Old 05-04-2009, 05:52 PM Re: Desperate help with google adwords pleaseeeee
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and.. if it's monthly report (link not available anymore), better to pay for Top 10 placement then. it will be cheaper, and you will get much better results than you have right now.

option.. check you prices. it's not enough to bring in potential buyer.... he will never buy a product if a price to high.

p.s. as I know Adwords provides only 2%-3% sales rate.
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Old 05-05-2009, 01:34 AM Re: Desperate help with google adwords pleaseeeee
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Start eliminating poor performing keywords so that the overall ctr of the campaign is improved. Narrow down the keywords to the one that are really relative to you website and use the three versions of it keyword [keyword] "keyword" and after trial eliminate poor performing version.
Check what keywords people are using and finding your site. If there are keywords being used that do not help you then use negatives -keyword to eliminate your site coming up.
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Old 05-06-2009, 11:57 AM Re: Desperate help with google adwords pleaseeeee
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Originally Posted by The Leader View Post
Start eliminating poor performing keywords so that the overall ctr of the campaign is improved. Narrow down the keywords to the one that are really relative to you website and use the three versions of it keyword [keyword] "keyword" and after trial eliminate poor performing version.
Check what keywords people are using and finding your site. If there are keywords being used that do not help you then use negatives -keyword to eliminate your site coming up.
THANK YOU THANK YOU THANK THANK YOU THANK YOU.

It seems in 2007 when google offered to improve my campaign that they removed all the negative keywords when they made a new campaign. So i looked at the search query tool which shows 25% of my traffic was for things we dont sell!! I've learnt a hard lesson and learnt to monitor my traffic better.

I plan to do what you said and setup one ad group with my 5 top keywords, make them exact matc and make three different versions of each keyword also exact match. I spoke to google about this and they said i should not do it as i'll lose past history?

I still think it's worth doing then move all my other keywords and put them in 1 low bid ad group?

Does that sound ok?


Also last question!


I used the reporting tool Search Query came back with lots of results but it says... in quite a few of the columns

87 other unique queries in broad match

It doesnt show the actual keywords, what does this mean? it's my 2nd biggest keyword in one ad group today.

Thanks
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