Posts: 5,938
Name: Adam for web page design, not program
Location: Toronto, Ontario, Canada
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To answer your question:
1) It depends on where they're from, whether or not they use the Google toolbar, and which TLD they search on if they do use the toolbar. Google.com also covers a few different datacenters as well.
So...the fluctuation you're seeing is quite normal, and it also would appear that Google is in some state of flux right now. I personally would recommend doing nothing right now, at least until it settles down somewhat. If you're going to do anything, add useful and original content to your site and get it indexed and try to create more entry points. This will also help you with your inbound links to a small extent if you do it correctly, since inbound links affect individual pages, not sites.
But to give you an idea of the different datacenter effect and possibly of the flux, I personally see you at #4 under the phrase "make a website" and #21 under the phrase "build a website." You've probably seen something much different.
The ultimate acid test won't come from rankings anyway; they'll come from your site stats. If you see referral traffic for your keywords/phrases, they're working. If not, they aren't.
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