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(1) Google ignores your keywords meta tag. It's not sabotage, it's incompotence.
(2) If they're doing your SEO work (keywords et al) they're probably doing other no brainer things, that would explain your drop in rankings.
(3) You don't own your domain name, you lease it. Regardless of who you pay.
(4) It takes about a minute to change your site to verify with Google, maybe 2 at most. Either upload a file, or add a tag to the source of your home page. If you're not allowed to do that, it's time to change hosts. The cynic in me says they don't want to help you because that will help you realize what a bad job they're doing?
(5) Someone told me a long time ago that it's a lot easier to verify your site with Google by adding the meta tag, than dealing with FTP and sending up a new file. For what it's worth.
(6) People here will be happy to help you pick a new company to host your site with, and explain all the basics you need to know to both verify it, and to do the basics of picking and optimizing for your own keywords. Free of charge. That's how most of us learned this stuff. DYI takes a lot of time, and often doesn't give the best results, but it sounds like you're not getting the best of results anyway.
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