Just received this email:

We're contacting you with bad news: our website, www.TemplateMonster.com, has recently been banned by Google search engine.

We have no idea how this could happen, but one of the reasons could be so-called "duplicate content penalty" caused by our ready-made affiliate shops.

The point is that there are thousands of our affiliate shops in the Internet, and 90% of them have the same content and the same direct link to the Template Monster website. So Google could consider that we create numerous sites in order to increase our link popularity and pagerank.

We're trying to restore our existence in Google, and one of the steps we are taking is to get rid of the unnatural links (including links from affiliate shops).

Thereupon, we ask you to do the following:

Remove the direct link or change it with your affiliate link, or if you don't know how to do this, simply download the updated affiliate shop from your affiliate account:
https://secure.mytemplatestorage.com.../sample-shops/

Thank you for understanding.

Best regards,
Support Team
www.MyTemplateStorage.com

Google should be smart enough to recignize this, and there should be a contact center regarding issues like this. Auto banning is complete ignorance. Dupicate content is nearly inavoidable on some websites and they shouldent be banned if they have good reason for multiple content.