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Originally Posted by chrishirst
anyone who offers you this is either a fool or a liar.
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I see your point Chris, I have had run-ins with a lot of dodgy seo companies but genuine optimisers (like myself) do offer some guarantees without lieing. I do see however that offering guarantees when outsourcing work could get messy.
My usual method is that I dont take full payment until i achieve a first page ranking on the agreed keyword for either MSN, Yahoo or Google. I make sure not to guarantee keywords that are unachievable (i.e. "free email", "music" or the like) but instead would agree a more specific keyword by either adding their companies geographical location or some other factor to make the term less generic and limit competition.
I take a 25% deposit to cover the initial page optimisation that i do to make sure that i am not out of pocket and make the client sign an agreement to pay me when certain requirements are hit. I make my clients aware that results may take up to 12 months on google but that i will get results on msn and yahoo usually within 3-6 months. I also pick my clients very carefully and only deal in this way with well established businesses where there will not be a problem in making payment and their understanding of the seo process is good. I provide them monthly reports so that they can see that work is being carried out.
I do not believe i am a "fool" as it makes it easier for me to sell these contracts and I can charge more than my competition. So far I have achieved results for every contract I have taken on. Whether or not they stay at the top after i finish optimisation is up to them unless they want to pay me a tidy monthly fee for my services. However I am open to suggestions in how i should change the service i offer. I have currenly been thinking of offering a cheaper package with no guarantees but not sure how to price it and what to offer.
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Originally Posted by chrishirst
once you have worked hard to get them there for a "willy-waving" phrase, they find that conversions and enquiries haven't got any better but they now have even more "tyre kickers" and time wasters asking stupid questions.
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By "willy waving" phrase, do you mean a highly targetted keyword that every business in their market is trying to achieve? If so then my observations would tend to indicate that these improve the quality of leads. Another thing that i have now started to see is that when people move off the PPC results and on to the standard searches the quality of leads and level of trust improves. It appears people are getting wise to the fact that fly-by-night companies can set up a PPC campaign but cannot display easily in standard searches.
I understand why most seo's dont work this way but i prefer to keep the amount of clients i have to deal with low and the money I make high. I do however turn business away if they are not suitable to my process. What services can i offer these people and for what price? How easy would it be to manage?
If no-one is willing to offer a guarantee then what services could you offer? I will relay this onto the client and see if they like the offer. Their site is a good few years old, already indexed with some backlinks showing.
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