So the title sums up my problem pretty well.

My site is www.sliquid.com
My problem is Google.

I am on the line as to whether I am banned or not. Google has no information about my site
http://www.google.com/search?q=info:...quid.com&hl=en

and I have horrible rankings even searching for my domain name (which is also the company name, and the site is highly optimized for the keyword "sliquid")
I have top 10 and even number one ranking for several keywords in MSN and Yahoo.

But google does have some of my pages. Check these links:
http://www.google.com/search?q=site:...quid.com&hl=en
http://www.google.com/search?q=link:...quid.com&hl=en

That last one, there are only four results. However, the same query on MSN returns 5 pages of backlinks.
http://search.msn.com/results.aspx?q....com&FORM=MSNH

Now, I know there were a few things initially wrong with the site. I took it over about 2 years ago, and completely trashed the old design and started fresh. After about a year, I learned that the domain www.glycerinefree.com was redirecting to my site, and not with a 301.
I removed that domain about a year ago.

Also, you will find a few link farms in the results above that link to me. Actually, there are two link farms. Monsterlinkswap and one other. Both of these link farms were from the original webmaster for this site, and I removed the backlinks to them, as well as used thier online forms and an email to remove my site from their directories. As of yet, they have not responded nor removed my site, and it has been several months.
Other than those two things, I can not find any reason that I am still banned from the google results.
There is a tool that is supposed to check for you if you are banned from google that someone always posts in threads like these, and that tool tells me that I am not banned.

Also, I always see links to Matt Cutts blog about a reinclusion request, with a link to a .py page. That form for requesting reinclusion has not existed for 6 months or more. I ahve sent 2 emails to help@google.com but only get a autoresponse that says they will not reply to email anymore.

So, after that long story, does anyone have any ideas on what I should do? I cant change domains, because not only is the domain the name of the company, it is also the name of the product, and I am still averaging 120 hits a day or so.

Thanks
colin

I do see your site when I type the full domain including the http:// so it might not be banned. Given the history of the domain though I can see where it might be.

Google has changed the procedure for a reinclusion request recently. You now go into sitemaps and make the request in there. Of course you need to sign up for sitemaps first to be able to login.

It sounds like you've done all the right things to resolve the issue if the domain has been banned and you would be reincluded into the index.