Beware of ipowerweb

I had a dedicated server with them for one month. I paid for 3 months in advance.

Their billing team made a mistake and thought that I paid only for 1 month.

Without sending me a notice they deleted my server files and gave the server to someone else.

After explaining to them (20 letters) they gave me another server, but it empty.

I did not make a backup for the site for a long time and everything is lost.

They do not answer my letters now for about a week, and they do not refund the money I paid them already.

I don't want to start using the other server because I don't trust that they don't do it again.

They are TERRIBLE!!!

Gil Teva
www.donkey.co.il
Ipowerweb customer 2557939495

I just want to take a moment to second that. I had a terrible time with their customer support including a "live" chat that took 4 hours with an hour between anwers, as well as support with people who had no authority to really do anything to fix my problem.