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I base my hosting decisions on the recommendations of other web masters with experience. Considering many hosts offer the same services at a similar price range, I look for an established company with a 1-800 number, a solid ticket system, billing system, and a knowledgable staff who is willing to give you one on one customer service. I guess customer support is probably my number one requirement. Therefore, I'm more likely to use a use smaller established hosting company over one of the super-sized hosting companies. It's all about being able to talk to somebody and getting a little help if you need it at exactly the time you need it. Proad
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