I thought I would share this with you. Im looking for a new host and I looked at Globat. There free digital camera offer looked good. I have read some good and negative reviews on Globat so I thought I would have a chat to them online before I purchased. Here is a copy of my chat
Quote:
Please wait for a site operator to respond.
You are now chatting with 'Steve'
Steve: Hello,
Steve: Thank you for contacting Globat.com, where web hosting is made easy. I've received your inquiry and hopefully my response will answer your question.
Craig: hi steve, how many mysql databases do you get with the gigabyte package?
Steve: Unlimited MySQL Databases
Craig: COOL! also, is the free digital camera offer available for australian residents?
Steve: No Its free for all our clients
Craig: so, it is available for aussies? also, can the mod_rewrite option be added to the gigabyte package for a fee? if so, how much?
Steve: Kindly go to the following link to get more details :http://support.globat.com/faqs.php?a...sub2&c=&id=918
Craig: am i talking to a bot? can you answer the questions please...
Steve: There is no extra cost..You can add it according to uyour needs!
Craig: then why is not part of the package when I compare packages? and is the camera available to aussies or not?
Steve: Its just an addon feature that the customers add.
Craig: ok then. and the camera?
Steve: The camera would be shipped at a minor charge to your billing address.
Craig: and what is the minor charge? it doesnt say anything about the minor charge in the terms and conditions found at the camera page - http://www.globat.com/legal/index.php?legal=digicam
Steve: This link has detailed information about the terms and conditions regarding the camera delivery :http://www.globat.com/legal/index.php?legal=digicam
Craig: yeh but it has nothing about going to australia as I just asked! Thanks for your help, I'll purchase hosting elsewhere. if this is the support that i get now, im not interested
In the end, I didnt choose them.
As you can see a couple of my questions send me to their website, but I cant find the answer.
HOPELESS!
Does anyone else use them? Or can you suggest a good cheap host?
Thanks
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