Web Hosting Forum

**benicio** · 07-21-2010, 03:10 AM

how do you download the zip file from the hosting?
i can't get in to the ftp but only to the cpanel as i don't know how to ftp..
what else is my option?

**davemies** · 07-21-2010, 03:47 AM

check with your hosting how to ftp

check your cpanel and hosting help files on how to upload a file via cpanel

**WebhostGIANT-Rob** · 07-21-2010, 04:25 AM

Maybe you need to try using file manager instead?

**benicio** · 07-21-2010, 06:48 AM

it would take about 6hours when downloading the wp-content.zip file thru file manager. is there any option?

**chrishirst** · 07-21-2010, 06:53 AM

Yep learn how to use a FTP client such as Filezilla

**XeHSean** · 07-21-2010, 11:38 AM

If you are having trouble accessing your FTP, you may wish to contact your provider's support department so that they can get it fixed for you

**benicio** · 07-22-2010, 01:27 AM

thanks for the help. I've contact my provider last night and my ftp now works good

**~ServerPoint~** · 07-22-2010, 03:42 AM

Quote:

Originally Posted by benicio

thanks for the help. I've contact my provider last night and my ftp now works good

Nice to hear you have sorted all your issues with the provider.
have you decided which FTP client to use?

**cantletugo** · 07-22-2010, 10:51 PM

CuteFTP or SmartFTP works great as well for downloading. Download speeds are quite fast and most of it depends on the host as well. I haven't gotten download speeds under 1mb/s.

**~ServerPoint~** · 07-26-2010, 05:47 AM

Quote:

I haven't gotten download speeds under 1mb/s.

I believe your download speed does not depend on your used FTP client.

**cantletugo** · 07-28-2010, 07:35 PM

Quote:

Originally Posted by ~ServerPoint~

I believe your download speed does not depend on your used FTP client.

As I stated in my post, it is dependent on the host. I haven't gotten under 1mb/s with my server speeds. Of course mine is a VPS so it probably why it is running super fast.

People on other hosts using shared hosting might experience slower speeds.

**brijesh9795** · 11:58 PM

when u download zip file from ftp you will right click the zip file and select pop_up menu to " save target " and select where u r save then click then file download.