Web Hosting Forum

**benicio** · 08-23-2010, 10:10 AM

would a hosting company give a password to the cpanel when being contacted?

**lynxus** · 08-23-2010, 10:16 AM

Probably not.
They may give you a url to re-set the password and that will probably only be sent to the registered email address.

**benicio** · 08-23-2010, 11:00 AM

thanks. i might just email them.
i'm afriad my cpanel were compromised.
i can login to my account in their client area but then i forgot my cpanel

thanks

**lynxus** · 08-23-2010, 11:03 AM

Wouldn't it be best to CALL them?

**XeHSean** · 08-23-2010, 12:59 PM

Your hosting provider will not be able to look up your cPanel password but they can reset it for you. Just give them a call

**cantletugo** · 08-23-2010, 08:40 PM

I forgot my password and forgot to set the email address before. My host just simply created a new one for me when I called in with proper identification.

They sent the new password to the email that I used to buy the hosting package with after proper ID was given. If anything, they can reset the password for you.

**~ServerPoint~** · 08-25-2010, 04:31 AM

I believe now you will need to prove the company that you are actual owner of the account. So just be ready for that.

**mimamo** · 08-25-2010, 07:08 AM

You own that box?

**WebhostGIANT-Rob** · 08-26-2010, 02:00 AM

I recommend you check your email history. You must had got welcome email with all details. In any case that is not forbidden to ask host. They will ask you to provide some information to verify.

**~ServerPoint~** · 08-27-2010, 03:29 AM

Quote:

Originally Posted by WebhostGIANT-Rob

I recommend you check your email history. You must had got welcome email with all details. In any case that is not forbidden to ask host. They will ask you to provide some information to verify.

I believe that is good idea. But if he had them he would not have started the thread at all