A word of warning with 123reg. They have a flaw in their system which could cause problems if you were a previous customer of webfusion or their sister companies.
I used to host my site with webfusion five years ago. I moved on since then but this week I decided to move the domain registration to 123reg. I did this because I like the ease of use of 123reg and because it gives me control of the domain settings rather than the webhosting company I was using.
All I wanted to do was to chage the domain agent from the current webhosters to 123reg. I did not want to move servers or anything like that. It was just a simple matter of changing the IPS TAG...
I did my research and found that there would be no downtime, no foul-ups, nothing! All that would be done is that the webhosters would change the tag to 123-reg and then I would be able to access the domain settings in my control panel - all dns, email etc. would be intact.
However, no one foresaw that 123reg's system had detected that I was a previous customers and had thus populated the control panel with the server settings from 5 years ago.
When I clicked the authorisation email from 123reg I went straight to the control panel. I was horrified to see that 123reg had pulled up 5 year old data for the server rather than either leaving it blank, or grabbing the current live information.
What I saw was:
mysite.co.uk 217.xxx.xxx.xxx rather than mysite 81.xxx.xxx.xxx
Luckily I spotted this immediately so I quickly changed it back. But if I had decided to leave it until the next morning then all visitors to mysite would have been redirected to the old IP address. I shudder to think what would have happened to anyone who tried to mail the site as all the mx records had changed back to the 5 year old settings.
I haven't had any explanation or apology from 123reg.
Last edited by Frank Rizzo; 03-11-2005 at 08:05 AM..
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