I've been with them for just over 2 years and they have been excellent. A bit of downtime a little while ago because of their datacentre provider (VDI) having major problems. All sorted out now, though as they are in their own Datacentre.
Speeds are very fast and the specs are excellent (if you can sign up for the economy special, go for it! I doubt you'll ever beat that deal!
Support is generally very good, with response times ususally within hours (my quickest was 3 minutes!). The community forums are also very helpful and there's even a datacentre webcam!
http://serverroom.hrnoc.net
If you want more details on their datacentre look at http://www.rackfast.com which is the other company run by them.
If you want to test out the speed, take a look at www.freewebmasterhelp.com (there are also HR affiliate links if you feel like getting me a little extra cash!  )
Certainly, I'd recommend them to anyone.
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