Hmm, I'll tell you another shocking story.
I moved to a new server about a month ago. The prices are brilliant - half of what I was paying with XYZ hosters and a newer, faster spec to.
Yesterday I put in a request with XYZ to cancel the old server and they replied with:
"We don't want to lose you, we'll match any price and knock an extra 5% off".
Really
I said I doubt you'll match 789 hosters price and I proceded to show them the price I am paying for the new server.
They came back and did offer a price 5% cheaper than the new hosters!
That was rubbing salt in the wound. For the past year I have been paying £185+vat and now they will give me a newer, faster server and charge only £95 a month for it.
I feel dissapointed with this. Betrayed even.
If only they had said this two months ago when I asked them for a simple upgrade from 1Gb to 2Gb. The sales droid insisted it would be £25 a month for it and I hinted that I would be looking elsewhere.
I had exactly the same response when I moved from ZZZ hoster 4 years ago. Why is it that they only make you an offer you can't refuse after you have already moved your data and customers to a new hoster?
Is it just another cynical ploy to make them feel good, and us punters bad for moving? Are they bluffing? What if I said, yes, I'll take the super spec server for £95 a month thank you very much. 
Last edited by Frank Rizzo; 04-29-2005 at 12:18 PM..
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