I think it was anacrusis (I think, I could be wrong) that recommended sector link to me a while back and I did move my hosting there and they are awesome, I haven't had a single downtime event and they respond to emails with lightening speed, literally within 1-2 mins they respond saying they have made the requested changes such as installing the SSL certificate or adding the awstats. I was amazed at how fast they not just respond but actually make the changes.


www.sectorlink.com

Originally Posted by Anacrusis

It took them 12 hours to realize the server was unplugged? That should have been 5-10 minutes downtime... max.

Dishonest hosts tend to use the "oops, I tripped on the power cord" type of excuse to cover up a major problem. I'm not saying that's the case here, but it sure sounds like it.

They had to replug all the wires because it was knocked out. That was the only day they were down and thats it.

I'm telling you a data centre would loose thousands if they operated in this way.

Originally Posted by enve

he said:
Every sever in the data center is down because an idiot network admin physically moved our network hub and disconnected the equipment.
There are 3 techs working right now to redo the network

Originally Posted by enve

the admin was fired......

Originally Posted by PivotalWebHosting

Yes, we encountered some problems today. Around 6:50 am GMT -5, our primary server went down along with several others from our provider as they redid their network (after speed losses our users experienced). We were in full contact with them at all times, and they took every step possible to get our boxes back online quickly. However, there was a problem when they booted our server back up. However, at this point their on-site technician had gone home for some sleep after being awake for over 24 hours. He returned just a few hours later and after several IM discussions and a few phone calls, our server is back online.

Originally Posted by Anacrusis

It took them 12 hours to realize the server was unplugged? That should have been 5-10 minutes downtime... max.

Dishonest hosts tend to use the "oops, I tripped on the power cord" type of excuse to cover up a major problem. I'm not saying that's the case here, but it sure sounds like it.

as you see from duport's post....he is not dishonest.