I still cant undersdtand why big hosting companies just dont care:
Interesting artical here http://www.craphosts.com/showthread.php?t=24 you would have thought they would have looked after that guy especially as he bought 3 services from them

Mark

I know FH had some big time probs over the weekend. Yeh, bigger is not typically better when it comes to hosting.

reading review is good place to start searching for good hosting.
probably you can look for hosting that have live support. very helpful when having issue.