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I formerly recommended Compuwebhosting to this user... but I hope no one used them and signed up. After a year hosting with them I was flooded by spammers on a blog I was hosting on one of my sites. They simply banned my account with absolutely no warning or any attempt to inform me of what the problem was. I had to contact customer support who said .."You are using too much of the server's resources. You need to find another host. We will activate you account for 30 minutes so you can get your files." Mind you this was in an email response and of course I didn't receive it within 30 minutes. They never explained much aside from the server resources issue and when I checked my statitistics from the days prior I had only used about 4 Gigs of transfer and my plan alotted 50. When I told them this was unfair and false advertising they replied "Your files have been deleted already" and then charged me for the next month's hosting which wasn't to start until the day AFTER they blocked my account. I only learned what was causing the problem when I signed up with my new host and started noticing thousands of spam sites trying to flood my blog with referer and comment spam. I solved the problem in about 6 hours with few additions to my htaccess file and could have done this before if CWH had given me time to look around in my account and find the reason it was happening. I didn't pursue the matter, but I learned a valuable lesson. Well several really...
1. Do not use Compuwebhosting... ever.
2. Always back up your site files and databases regularly and keep a local copy.
3. If you are using a shared host that offers really high transfer for a super cheap price... chances are they are overcrowding the server and won't really care about losing you as a customer.
4. TOS and Policy Agreements don't mean squat unless YOU are the one in violation. There is always a "We can do whatever we want at any time and you can not hold us responsible" clause in the agreement that they will throw in your face when they shaft you.
I switched to another shared host but I have started downloading my files and DB's every couple of days.
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-Jeoffory Hudson
Your Bottom Drawer
Last edited by jeof0411; 06-20-2005 at 03:37 AM..
Reason: Host Shafted Me
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