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Horde webmail and IE blank screen
Old 02-28-2008, 06:55 PM Horde webmail and IE blank screen
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We are currently moving several hundred sites over to a new datacenter and server, which is using IIS + Plesk and we hit a problem with Horde.

The issue is that, after logging on to the webmail interface Internet Explorer (5.5, 6 and 7) presents the user with a totally blank screen, all other browsers we tested work perfectly Ok.

After a couple of days of head scratching plus a reimage and restore and we thought we had narrowed it down to a security/permissions problem in IE.

Not so!

It actually turns out to be a permissions problem on the server!

The answer is to locate the horde db folder

drive:\Inetpub\vhosts\webmail\horde\db (or similar)

The Fix:
Change the permissions to allow the Plesk users and IIS_USR user to have Write access to the folder and files. The default is Read, List Contents and Read & Execute.

Quite why this was a problem with IE clients only is still a mystery.
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Old 02-29-2008, 03:55 PM Re: Horde webmail and IE blank screen
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No scale-itch here...

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http://wiki.horde.org/FAQ/Admin/Troubleshoot#toc7

Not sure if this is entirely related, but it sounds like it could be because of the known particular http / server combination issues IE has.

......just something to look at
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Old 03-02-2008, 06:33 AM Re: Horde webmail and IE blank screen
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Hm not to sure, we had the same issue but we got the tech guys to sort it from the datacenter, i will contact them and see what they said. Its a sunday though so doubt they will be in until the monday, ill get back to you m8
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Old 03-03-2008, 07:43 AM Re: Horde webmail and IE blank screen
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Missing! presumed drunk.

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Quote:
Originally Posted by jamestl2 View Post
http://wiki.horde.org/FAQ/Admin/Troubleshoot#toc7

Not sure if this is entirely related, but it sounds like it could be because of the known particular http / server combination issues IE has.

......just something to look at
Aye found that, problem being we are running on IIS and NOT using SSL so it didn't really help.
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