I did a web site a while back and some one else is now doing the seo. I got an email from the guy and he said this:

"I have just checked the webstats for the site and strangely they are not running and appear to have never run. Please could you activate the AWStats"

I check visitors through http://www.statcounter.com/ so do i need to activate the AWStats and if so how? WTF???


Rachel

AwStats is pretty much the standard. A lot of 3rd Party stats programs have their own math to roll things up, so I think a lot of people like AwStats because it's consistent.

language :P.

Your web-host should have awstats. Then again, you do have a hosting link in your sig so you may be you're your own web-host. It needs to be enabled in the root WHM Panel.

If Awstats wasn't turned on by default it may not be something the host offers. Many do offer it, but some don't. There are better stats programs out there. Google Analytics for one offers a lot more useful information while still being free.

If the web host doesn't have it turned on by default you might need to install it. Here's the awstats site. You can download it and they should have instructions for how to install.

coldturkey, who is your host? Is it a Cpanel Host by chance? The latest update of WHM seems to disable awstats by default.. which strikes me as strange..

The great thing about awstats is you can install it at any point yet it will display stats for as long as you have your apache logs on your server. It means historic can be reported just be installing awstats and awstats dont need much configuration either

You might want to look at JAWStats.com also. JAWStats is a wrapper around AWStats that really improves on the dated look and feel. It's also dead easy to install once you've got AWStats up and running.

Okay, thats for all that info... I have a few sites all hosted on cpanel and i have access to my whm account.
What I dont understand is half of my sites have the AWStats activated and half dont. So after a little look im a bit confussed as to how i turn this on from my main whm account.
Cheers for your help.
Rachel

Ah.... i see why its not working on thoses sites!!!
Cheers.... Problem solved.
Thanks all! Xxx