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Jomsocial not uploading image, server sided?
Old 12-01-2010, 12:51 PM Jomsocial not uploading image, server sided?
Junior Talker

Posts: 2
Name: Jack Stait
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After a lot of research, understanding as much as my knowledge lets me. I've come to the conclusion that it isn't the .htaccess file, nor is it the flash uploader.

I've done everything i can think of but every time somebody uploads a photo it just tells them '303 Error 'File type not supported''.

and hwdvideoshare won't let me upload anything either, but that's another story..

I've contacted godaddy support because of one solution that someone gave on a forum, saying that because i've hosted my website on a shared server the tmp folder was getting muddled up and not letting the images be loaded to there, they say that it is not their problem and that i can fix it easily myself..

yeah, thanks godaddy.
Here's the email:

Support Staff Response
Dear Jack Stait,

Thank you for your reply.

The upload should initially go to the TMP directory, and then with scripting the file is moved to a directory specified. Unfortunately, we do not provide technical support with third-party scripting issues. We are very limited in the support we can offer for customer-written code or scripts. If there is evidence that our system is responsible for the error, please forward it to us, and we would be happy to look into the matter further. But at the moment this does not appear to be the case, so we regret we can not assist you further with this issue.

Please let us know if we can help you in any other way.

Sincerely,
Lance P.
Online Support Representative

Customer Inquiry
Thank you for the quick and timely response, but this is not the solution I
have been looking for. The problem I am having is that members of my
community cannot upload images or videos and this is apparently what happens
when on a shared host as stated in the forum post i sent in my last email.

Please could you make it possible so that the upload path can be fixed, I am
not very experienced with websites and this is becoming more confusing then
ever!

Thank you for your time,
Jack Stait.
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Old 12-03-2010, 01:31 PM Re: Jomsocial not uploading image, server sided?
Junior Talker

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Name: Jack Stait
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? anyone have any ideas on the subject?
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