Thanks for sharing, just a few comments:
I've been based primarily among forums and the "online community" for the past 4 years, and most of what you said is common sense and basic business practices for securing customers over forums.
One main point which I will carry on stressing is if you are a member of a forum with a specific niche (web hosting, writing, publishing, etc) offer some related incentives for the specific audience. Such as: 25% Discount for Web hosts, or Buy a logo get one FREE for web publishers.
Endorsements are a major way to secure good long lasting business relationships over forums and message boards 
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