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Site content seems good and helpful, but the design isn't.
Menu buttons look antique (90's style), don't align, have random spaces between them.
Text is all the same color - try a different color for headings.
"Send us your feedback" link from the contact page opens a new window, even though it's just another page on your site. Why?
Many pages are very long and have insane amounts of empty space (traveler's tools, particularly).
Fleet pictures look good, but their white background without any frame clashes with the dark gray of the page.
I'd put the phone number on the front page.
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